Privacy Policy
Last updated: March 22, 2026
Information We Collect
Personal Information
We collect information you provide directly, including your name, email address, academic records, extracurricular activities, and college preferences when you create an account and use our services.
Usage Information
We automatically collect information about how you use our platform, including pages visited, features used, and interaction patterns to improve our AI recommendations.
How We Use Your Information
- •Provide personalized college recommendations and admissions guidance
- •Analyze your academic profile to suggest improvement strategies
- •Generate AI-powered insights and action plans
- •Improve our algorithms and service quality
- •Communicate with you about your account and our services
Data Security & Protection
Security Measures
- • End-to-end encryption for all data transmission
- • Secure cloud storage with access controls
- • Regular security audits and vulnerability assessments
- • FERPA-compliant data handling procedures
- • Limited access on a need-to-know basis
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in the following limited circumstances:
- •With your explicit consent
- •To comply with legal obligations or court orders
- •To protect our rights, property, or safety
- •With service providers who assist in our operations (under strict confidentiality agreements)
Your Rights & Choices
Access & Control
- • View and update your personal information
- • Download your data
- • Delete your account and data
- • Opt out of communications
Data Retention
- • Active accounts: Data retained while account is active
- • Deleted accounts: Data removed within 30 days
- • Legal requirements: Some data may be retained longer
- • Anonymized data: May be retained for research
Cookies & Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
Children's Privacy
Our service is designed for students typically 13 years and older. We comply with COPPA requirements and obtain parental consent when necessary for users under 13.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: support@chatagency.ai